Terms of service

Welcome to Gajlakshmi Gifting Store. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General
Gajlakshmi Gifting Store ("we", "us", "our") operates this website to sell devotional, religious, and gifting products including idols, frames, pooja essentials, mantra petis, and home decor items. By using this site, you confirm that you are at least 18 years old or are using the site under the supervision of a parent/guardian.

2. Products

• We make every effort to display product colors, sizes, and finishes accurately. However, slight variations may occur due to photography, lighting, or the handcrafted/hand-finished nature of our products.
• Sizes mentioned are approximate and may vary slightly (±5–10%) due to manual finishing processes.
• All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.

3. Pricing

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as shown at checkout.
• We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of order confirmation.
• Compare-at/strikethrough prices reflect indicative MRP and may vary across products.

4. Orders

• Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including stock unavailability, pricing errors, or suspected fraudulent activity.
• Once an order is confirmed, you will receive an order confirmation via email/SMS/WhatsApp.

5. Payments

• We accept payments via the methods listed at checkout (UPI, cards, net banking, wallets, and/or Cash on Delivery where applicable).
• All payments are processed through secure third-party payment gateways. We do not store your card or banking details.

6. Shipping

• We aim to dispatch orders within the timeframe mentioned on our website/order confirmation. Delivery timelines are estimates and may vary due to courier delays, weather, or other factors beyond our control.
• Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns & Refunds
All returns, replacements, and refunds are governed by our separate Return & Refund Policy, available on our website. By placing an order, you agree to the terms laid out there.

8. Intellectual Property
All content on this website — including product images, descriptions, logos, and design — is the property of Gajlakshmi Gifting Store and may not be copied, reproduced, or used without our written permission.

9. User Conduct
You agree not to misuse this website, including but not limited to: attempting unauthorized access, submitting false information, or using the site for any unlawful purpose.

10. Limitation of Liability
Gajlakshmi Gifting Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to delays, minor variations in product finish, or issues arising from misuse of products.

11. Religious/Devotional Nature of Products
Our products are intended for decorative and devotional use. We make no claims regarding religious, spiritual, or metaphysical outcomes associated with the use of any product.

12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in [Pune].

14. Contact Us
For any questions regarding these Terms of Service, reach out to us at [+91 8263869815].